Terms of Sale

Cancellations/Returns
All sales are final. Orders cannot be cancelled or returned without the written approval of the Seller. Claims must be made within 5 days of receipt of merchandise. Product must be in its original condition and packaging. A 25% restocking fee will be applied to all approved returns, regardless of delivery status.

Pickup
When picking up products from ProRai™ Diamond Tools, vehicles are loaded at Buyer’s own risk. Seller assumes no liability for Buyer’s vehicle. Seller is not liable for damage to product once it has left the Seller’s possession.

Sales Tax
Sales tax is collected for the State of California at Ventura tax rate.

Use/Maintenance
Seller is not responsible for any claims related to labor or faulty use. Proper usage techniques vary per product, and certain products may require special techniques. Have your contractor/installer request information from ProRai™ Diamond Tools on recommended safety procedures and compatible tools and products. Seller is not responsible for improper use or maintenance of product.

In no event shall ProRai™ Diamond Tools be liable for any indirect, incidental, punitive, or consequential damages arising from the sale or use of the products sold. All items sold are for professional use only (+ PPE required).